Telegram and WhatsApp bots that take leads, answer routine questions and hand over to a human where a human is needed. The success metric is fixed in writing before we start: miss it — the stage is not billed.
A button menu is built in an evening and dies in a week: the customer asks something off-script — the bot goes silent and the manager never learns. A working bot walks the customer through your process and hands anything non-routine to a human, with the full conversation attached.
Where it helps, we wire in a model: it parses free text, classifies the request and drafts a reply. The model is one step in the chain — not "AI for AI's sake".
This is not a video: pick a scenario and watch the bot run the dialogue. It would walk your customer the same way.
The bot asks the same questions a manager would by script, and opens a lead with a priority. It works nights and weekends.
Slots, confirmations, reminders. The customer books in a minute; the front desk is off the phone.
Prices, addresses, terms, order status — no human needed. Anything non-routine goes to a manager with full context.
Every dialogue is a deal with a source. The manager continues the conversation from the CRM, not by digging through a phone.
Order status, booking reminders, documents — as a message, in the app the customer already lives in.
Leave requests, access grants, daily reports — office routine closes with a bot too.
The bot is built around your process and your tone. The script is agreed in text before the build, not after customer complaints.
The bot does not impersonate a human and does not trap customers: anything non-routine goes straight to a manager, with context.
Logic and conversations live inside your perimeter: your keys, your server. A separate clause in the contract says so.
You can touch the mechanics on this very page: the quiz below runs on the same scheme as a bot — asks questions one by one, scores the lead and writes it to a table with no human involved. Take it: that is exactly the route your customer would travel in a bot.
The diagram above is not an abstraction — it is the order every bot of ours is assembled in. The demo at the top of this page walks exactly this route.
We break one of your processes down step by step and hand back a map: what can be taken off people, in what order and what it costs. Free, and no intro call.
We build one pipeline and run it live. The "before" metric is fixed in writing before the start, not invented afterwards. If we do not hit it, the stage is not paid for.
The code, the access and the documentation are yours. Everything lives inside your own perimeter. Support by subscription or with your own hands — your call; we do not keep you on a hook.
Priced per project, not per hour. The first audit is free: six questions, an answer within 48 hours, no call required to start.
One process end to end: data collection, processing, notifications, reporting. Up to three integrations.
+ $300 per month
Telegram's bot platform is free. WhatsApp Business API carries an operator fee — paid to the vendor directly; we make nothing on it.
How to write a chatbot requirements document for Telegram, a website widget or WhatsApp without a 40-page spec: a one-page template, the 12 questions to settle before you hire anyone, what goes wrong when each one is skipped, and when a formal GOST 34.602 spec is worth it.
Since 7 May 2026 any Telegram user can connect a bot to their personal account without Premium. How a bot differs from the built-in away message, how to connect one, what the “this bot doesn't support Telegram Business” error means and what to ask whoever sells you the bot.
A Canadian tribunal made Air Canada pay C$812 over its chatbot's answer; a German court ruled a clinic's bot was its own tool, not a third party. What that means for the bot on your website.
Uzbekistan's e-commerce law lists seven things an offer must contain and lets a contract be concluded by message. How to build that into a shop bot's dialogue, from the price question to payment.
Six questions about how things are set up at your place today. The output is a diagram: what can be taken off people, in what order and what it costs.
